How much is Shipping?

We offer FREE Shipping on all Australian orders.  Express shipping is also a service we offer at checkout, charges do apply.

International orders and prices are calculated at checkout and is worked out on the weight and size of packages.

How long will my order take to arrive?

As each crochet basket is custom handmade here in Melbourne please allow 1-2 weeks for the making. We will send through a finished photo before posting to make sure each customer is happy with the colours chosen.

We keep a range of crochet rugs in stock, if a product has sold out or a custom rug is being made please allow 2-3 weeks for production.

Where are you located?

We are based in Melbourne, Australia, all our products are shipped from our home studio in Upper Beaconsfield, Victoria.

What are the payment options you offer?

We accept Afterpay, Paypal and/or Credit card.

Do you offer exchange or refund?

Yes, we accept exchanges or refunds for items that are returned to us in a new and unused condition. Please contact us within 14 days of delivery and ship items within 30 days.